Job Title: Freight Forwarder, Air Export, Sky Services
Location: Tower Road, Thunder City, Cape Town International
Company: DSV – Global Transport and Logistics
About DSV
Founded in 1976 in Denmark, DSV is a leading global transport and logistics provider. Today, DSV ranks as the world’s 3rd largest supplier of logistics solutions, offering a comprehensive range of services such as transportation, storage, packaging, processing, and clearing of goods. Operating in over 80 countries with a strong local presence, DSV ensures seamless supply chain solutions to customers worldwide.
To Apply for this position visit www.dsv.com.
Position Details
- Job Type: Full-Time
- Reporting Location: Cape Town
Main Purpose of the Role
- Ensure seamless communication with clients, airlines, and relevant departments.
- Manage airline reservations, bookings, and rate negotiations.
- Complete export/import documentation in accordance with local and international regulations.
Minimum Requirements
- At least 5 years of experience as an export controller in Perishable Airfreight exports and/or imports.
- Strong knowledge of freight forwarding industry standards and requirements.
- Geographical knowledge, including familiarity with airline routes and capabilities.
- Strong organizational and persuasive skills.
- Effective communication skills, both telephonically and via email.
- Detail-oriented with the ability to perform under pressure.
- Proven leadership abilities.
Key Responsibilities
- Process and issue export documentation, including AWB, SAD, Phytosanitary Certificates, PPECB, COOs, etc.
- Handle airline bookings in line with rate agreements.
- Communicate effectively with clients via email and phone.
- Maintain and update booking lists.
- Track shipments daily and update clients on shipment statuses.
- Plan daily shipments and warehouse activities.
- Coordinate deliveries and collections with the warehouse.
- Manage SARS acquittals.
Skills and Competencies
- Strong verbal and written communication skills.
- Proven ability to build and maintain relationships.
- Ownership and self-motivation to address challenges promptly.
- Capacity to thrive under pressure.
- Team-oriented with a positive outlook.
- Results-driven with attention to detail and quality.
- Self-confidence and resilience.
Qualifications
- Minimum Requirement: Matric certification.
- Technical Skills: Proficient in Excel, Word, Windows, Office, and Outlook.
- Industry Software: CargoWise 1 experience is essential.
Disclaimer
Due to the high volume of applications received, only shortlisted candidates will be contacted. External candidates who do not receive feedback within four (4) weeks of their application should consider it unsuccessful.
Strict adherence to fair and non-discriminatory selection procedures will be followed. DSV utilizes Affirmative Action (AA) measures to redress employment disadvantages experienced by designated groups. Preference will be given to candidates from designated groups as defined by the Employment Equity Act and aligned with DSV’s Employment Equity plans.
DSV reserves the right to defer or close a vacancy at any time.