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Principal Clerk eThekwini Municipality

Job Posting Details

Closing Date: 2024/12/20
Reference Number: ETH241206-7
Job Number: 53000212
Job Title: Principal Clerk
Job Type: Permanent
Job Grade: T07
Division: Southern Area
Department: Customer Services
Branch: Regional Customer Care Centre
Vacancy Group: Corporate and Human Capital
Reporting To: Supervisor (Customer Care)
Location – Town/City: eThekwini
Location – Province: KwaZulu-Natal
Location – Country: South Africa

Special Conditions:

  • Posts of Principal Clerk are interchangeable within the department at the discretion of the Head.

Job Purpose:
To provide customer and related services in accordance with the principles of Batho Pele and the Unit’s vision to the eThekwini Municipality customers.

Physical Requirements:

  • Must be physically capable of carrying out the duties of the post.

This post reports to the supervisor (Customer Care)

Key Responsibility Areas:

  • Attend to information sharing, queries, and complaints from customers regarding various services provided by the municipality.
  • Receive and scrutinize applications for vending permits from prospective street traders.
  • Receive and process applications for business licenses in respect of food handling, entertainment, and hawking in accordance with the Business Licensing Act.
  • Responsible for general administration duties, including filing and maintaining literature and information.
  • Complete a transactional management register daily.
  • Undertake related duties as assigned.

Competencies:

  • Attention to detail.
  • Ethics and professionalism.
  • Organizational awareness.
  • Planning and organizing.
  • Business processes.
  • Use of technology.
  • Interpersonal relationships.
  • Communication.
  • Client orientation and customer focus.
  • Action orientation.
  • Resilience.
  • Change readiness.

Essential Requirements:

  • Grade 12 (NQF Level 4) or equivalent.
  • 2 Years relevant experience.
  • Computer literacy.

Preferred Requirements:

  • Grade 12 (NQF Level 4) or equivalent and an Administrative Certificate.
  • 3 Years relevant experience.

Remuneration and Benefits:

  • Housing Subsidy: Yes
  • Leave: Yes
  • Medical Aid: Yes
  • Pension Fund: Yes
  • Remuneration: R218 077.44 – R283 086.84 PER ANNUM
  • 13th Cheque: Yes

Contact Details:

  • Contact Name: Lily Tandabantu
  • Contact Telephone: 031 3227701

Click on the Link to apply for the PRINCIPLE CLERK position at eThekwini Municipality.

Policy:

  • Priority will be given to applicants who are underrepresented in terms of race, gender, and disability within the occupational level of the respective advertised posts.
  • Persons with disabilities are strongly encouraged to apply.
  • An employee may be deployed to any of the offices, depots, or workplaces of the municipality within its area of jurisdiction.
  • Canvassing by councilors or officials in respect of these positions will lead to the disqualification of the applicants.
  • Occupational assessments may be undertaken as part of the selection process.
  • Applicants shall be required to undergo a pre-engagement medical examination.
  • Applicants who have not been contacted within three months from the closing date should consider themselves unsuccessful.